Built for Law Firms

Stop Losing Cases
to Voicemail

When potential clients call your firm after hours and get voicemail, they call the next firm on Google. Our AI receptionist answers every call, qualifies the lead, and books consultations into your calendar — 24/7.

JL
RM
SK
DA
Trusted by law firms
across the UK and US
24/7
Call Coverage

Monolith AI Receptionist

Handling call…

Good evening. Thank you for calling Mitchell & Associates. How can I help you today?
I was in a car accident last week. I need to speak with a solicitor.
I'm sorry to hear that. I can help get you a consultation. Can I take your full name and a brief description of the incident?
Sarah Thompson. Rear-ended at a junction, whiplash and vehicle damage.
Thank you Sarah. I have availability tomorrow at 10am or 2pm for a free consultation. Which works better?
10am please.
100%
Calls Answered

Every Missed Call Is a
Lost Case

Your phones don't stop ringing at 5pm. But your receptionist does. Here's what that costs you.

📞

After-Hours Calls Go Nowhere

Potential clients call at 6pm, 8pm, weekends. They get voicemail. They call the next firm on Google. That case — worth £5,000 to £50,000+ — is gone in 30 seconds.

67% of callers hang up without leaving a voicemail

Receptionists Can't Keep Up

Hold times, missed transfers, lunch-hour gaps. Every unanswered ring is a potential client forming their first impression of your firm — and it's not a good one.

35% of calls to law firms go unanswered during business hours
💬

Social DMs Sit Unread

Enquiries come through Instagram, WhatsApp, and Facebook — especially for family law, immigration, and personal injury. Responding 3 hours later means they've already engaged another firm.

78% of leads go to the firm that responds first

Two Agents. Every Channel.
Zero Missed Leads.

Purpose-built AI that handles calls and messages with the professionalism your firm demands.

Core Product

AI Voice Receptionist

Answers every call to your firm with natural, professional conversation. Qualifies leads, captures case details, and books consultations directly into your calendar — 24 hours a day, 7 days a week.

  • Answers calls 24/7 including nights, weekends, and bank holidays
  • Asks intake questions: case type, timeline, key facts
  • Books consultations directly into your calendar
  • Filters enquiries so you only spend time on real cases
  • Transfers urgent calls to your mobile or on-call solicitor
  • Full call transcripts and recordings logged automatically
  • Sounds professional and human — callers don't notice
  • Integrates with Google Calendar, Calendly, Clio, and more
Add-On

Social Media & WhatsApp DM Agent

Responds instantly to enquiries via Instagram, WhatsApp, and Facebook Messenger. Qualifies leads and books consultations — before they message a competitor.

  • Instant replies across WhatsApp, Instagram, Facebook
  • Qualifies leads with multi-step conversation flows
  • Books directly into your consultation calendar
  • Handles objections and common questions
Every Agent Includes

Built-In Intelligence

Not a chatbot. Not a phone tree. A trained AI that understands legal intake and speaks like a professional receptionist.

  • Trained on your firm's specific services and processes
  • Multilingual capability for diverse client bases
  • Monthly performance reports and call analytics
  • Ongoing optimisation based on real data

Live in Two Weeks

From first call to live system — no disruption to your practice.

1

Discovery Call

We learn your firm's practice areas, call flow, and booking process.

30 minutes
2

Custom Build

We configure your AI agent with your firm's knowledge, voice, and calendar integrations.

5–7 days
3

Test & Refine

You test calls. We refine until it sounds exactly how you want.

3–5 days
4

Go Live

Calls route to your AI receptionist. You wake up with consultations booked.

Day 1 onwards

What Changes When You
Never Miss a Call

100%
Calls answered — days, nights, weekends, holidays
<3s
Average pickup time — no hold music, no queues
99.5%
System uptime — more reliable than any human receptionist
24/7
Lead capture across phone, WhatsApp, Instagram, and Messenger

Works Across Every Legal Discipline

Configured for your firm's specific intake requirements and terminology.

🚗

Personal Injury

Captures accident details, injury type, and timeline. Books free consultations immediately. High-value cases that call after hours are never lost.

👨‍👩‍👧

Family Law

Handles sensitive enquiries about divorce, custody, and financial settlements with appropriate tone and discretion. Routes urgent matters to on-call.

🏠

Conveyancing

Answers status enquiries, captures new instructions, and provides updates on standard timelines — reducing inbound call volume by up to 60%.

⚖️

Criminal Defence

24/7 availability for urgent calls — arrests, police station representation requests. Escalates immediately when time-critical.

🌍

Immigration

Multilingual intake for visa, asylum, and settlement enquiries. Captures key details and books initial assessments. High social media DM volume handled automatically.

🏢

Commercial & Corporate

Professional call handling that matches your firm's reputation. Screens and qualifies business enquiries before they reach your desk.

Traditional vs. Monolith

What you get when you stop relying on voicemail and hope.

Capability
Human Receptionist
Monolith AI
After-hours coverage
Weekend & holiday calls
Handles multiple calls simultaneously
Never calls in sick
Automated lead qualification
Instant social media DM responses
Full call transcripts & analytics
Scales without hiring

What Firms Are Saying

★★★★★

"We were losing an estimated 4–5 calls per week after hours. Within the first month, the AI booked 12 new consultations we would have completely missed."

JL
Managing Partner
Personal Injury Firm, London
★★★★★

"Our clients don't even realise they're speaking to an AI. It handles the intake better than most paralegals I've worked with. It just works."

RM
Senior Partner
Family Law Practice, Birmingham
★★★★★

"The WhatsApp agent alone has brought in 8 new immigration consultations this month. Most came through outside office hours."

SK
Sole Practitioner
Immigration Law, Manchester

Book Your Free
Discovery Call

Tell us about your firm. We'll show you exactly how the system works for your practice area — with a live demo tailored to your intake process.

Ready to See It in Action?

Fill in a few quick details and our team will reach out to schedule your personalised demo. Takes less than 60 seconds.

Live demo tailored to your practice area
Hear exactly what your callers would hear
30 minutes — no commitment, no obligation

Opens a short form — your data goes directly to our team.

Common Questions

Does the AI actually sound professional enough for a law firm?

+
Yes. Our AI uses advanced voice synthesis that sounds natural and human. It uses appropriate legal terminology, maintains a professional tone, and handles sensitive enquiries with discretion. Most callers don't realise they're speaking with AI. We'll demo this live so you can hear it yourself.

What happens if the caller has a complex or urgent issue?

+
The AI is configured with escalation rules specific to your firm. Urgent matters — arrests, emergencies, time-sensitive deadlines — are transferred immediately to your mobile or on-call solicitor. For complex enquiries beyond the AI's scope, it takes a detailed message and routes it with the right priority level.

How long does setup take?

+
Typically 2–3 weeks from signed agreement to live system. This includes a 30-minute discovery call, building your custom AI agent, testing and refinement, and going live. Your involvement is minimal — mostly answering a few questions about your intake process and testing calls.

Can it integrate with our existing systems?

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Yes. We integrate with Google Calendar, Calendly, Outlook, Clio, and most common practice management systems. Call transcripts, recordings, and booking confirmations are logged automatically and can be pushed to your CRM or case management platform.

What about data security and confidentiality?

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All calls are encrypted and stored securely. We work within strict data handling protocols appropriate for legal services. We can discuss specific compliance requirements during your discovery call and configure the system to match your firm's data protection obligations.

What if we already have a receptionist?

+
The AI receptionist complements your existing staff — it doesn't replace them. It handles overflow, after-hours, weekends, holidays, and simultaneous calls. Your receptionist focuses on in-person clients and high-priority calls. Think of it as a second receptionist that never clocks out.

One Signed Case Pays
for Six Months

Stop losing cases to voicemail. See exactly what your callers will hear — in a free, no-obligation demo.

Book Your Free Demo